Last updated: August 2026
1. How we protect your account
- Passwords are stored hashed, never in plain text.
- Traffic is encrypted in transit with TLS.
- Payments are processed by a regulated provider; we never store full card numbers.
- Access to your data is scoped to your account and authenticated.
2. What you can do
- Use a strong, unique password.
- Sign out on shared devices.
- Be alert to phishing; FirstBy will never ask for your password.
3. Reporting a vulnerability
If you believe you have found a security issue, please contact FirstBy support so we can investigate. We appreciate responsible disclosure.